As you may know I'm currently working with Ticksy to give support for my items. Recently support requests have increased tremendously and since Ticksy has stopped it's development I had to find a better solutions for my customers.
From now on all support request for buyers go through this contact form and all most common questions should have been answered already at help.revaxarts.com
I'm going to add new articles in the future so you may want to add the feed to your favorite feed reader or sign up to my newsletter as well
I'll answer open tickets at Ticksy soon but you should consider to send me a mail via the new page to speed things up